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What You Agree to When You Use linetgl

This page sets out the legal framework behind your account — covering how we handle your data, what terms apply to your use of the platform, and how to reach us if something needs to change.

Account TermsData & PrivacyDANA, OVO, GoPay Wallet PolicyJurisdiction NoticeContact Rights
linetgl What You Agree to When You Use linetgl
HOW WE PROTECT YOUR ACCOUNT

Data Handling and Account Security Practices

Your account data is handled with a clear set of rules — what we collect, how long we keep it, and who can request changes. Security practices cover both your login credentials and the wallet connections you set up through DANA, OVO, or GoPay. Here is how each area works in practice.

Data Retention

We keep account records for the period required by applicable policy. You can request a summary of stored data by contacting our policy team via email with your account ID.

Cookie Policy

Cookies track session state and keep your DANA, OVO, or GoPay wallet preference saved between visits. You can manage cookie settings from the browser or app at any time.

Account Security

Login is protected by OTP verification sent to your registered number. If you switch devices, the OTP step re-triggers automatically to confirm the new session is yours.

Right to Request Changes

You can request correction or deletion of personal data held on your account. Submit the request through live chat or email; we aim to respond within the timeframe local policy requires.

POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights, want to update account data, or need to report a policy concern, there are three direct paths to our team. We handle legal and policy queries separately from general account support so your request reaches the right person without delay.

Team online

Live Chat

Our live chat channel handles policy and account queries in real time. Start a chat from any page on the site while logged into your account.

Email Support

For formal data requests or written legal queries, email our policy team directly. Include your registered account ID for faster routing and a clear response.

Account Help Centre

The Help Centre covers wallet verification, account access issues and policy FAQs. Reach it from the account menu on mobile or desktop without logging out.

Common Questions About Our Policies

These are the questions we get most often about account rights, data use and legal access on linetgl. Each answer reflects the current policy position — if your situation differs, reach us through the contact paths above.

Access depends on local law and eligible regions. We do not permit use in areas where local regulations prohibit it. Check your eligibility before completing registration.

Email our policy team with your registered account ID. We locate your data record and respond within the timeframe required by the applicable policy for your region.

Wallet links to DANA, OVO, or GoPay are removed when your account is closed. Any pending balance is returned to the originating wallet before the account is deactivated.

We update terms when regulations or platform operations require it. Notification goes to your registered contact detail. The updated version applies from the date shown at the top of the policy.

Submit a dispute through live chat or email, referencing the specific transaction. Our policy team reviews the account record and responds with findings through your registered contact.

Yes. Send a deletion request via email or live chat with your account ID. We process the request in line with applicable data-handling rules and confirm completion in writing.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.