Reference

What You Agree To When You Use linetgl

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from wallet deposits via DANA, OVO, or GoPay through to how disputes are handled.

DANA, OVO, GoPay coveredAccount holder obligationsWithdrawal and payment rulesDispute resolution processJurisdiction-dependent access

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TERMS CONTACT PATHS

Reach Us About These Terms

If any clause here is unclear, or you believe your account has been actioned incorrectly under these terms, our support team is the right starting point. Raise your query with your account ID and the specific clause in question — that speeds up the review considerably. We handle terms-related queries through the channels below.

Team online

Live Chat

Open the chat widget from your account dashboard. Mention the specific term or transaction reference so our team can pull the right context straight away.

Email Support

Send a detailed message to our support address with your registered wallet type — DANA, OVO, or GoPay — and the clause or transaction you're querying. We reply in writing.

Account Help Centre

The Help Centre inside your account lists common terms questions with step-by-step answers. Check there first for wallet verification and withdrawal condition queries.

How These Terms Apply to Your Account

linetgl Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on linetgl, you confirm that you have read, understood, and accepted these terms in full. They govern every interaction — from your first login to each time you initiate a wallet transaction. When you send a deposit via DANA, OVO, or GoPay,

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the transaction is processed under the payment conditions described here; we do not hold funds outside the verified account flow. You may not share account credentials, attempt to access the platform through unauthorised means, or use a wallet that does not belong to you. We reserve
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the right to suspend or close an account if any term is breached, and we will communicate that decision through the contact channel on file. These terms may be updated periodically; continued use of the platform after an update constitutes acceptance of the revised version. Any
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prior version is superseded immediately. Availability of services on linetgl depends on local law and is subject to change for specific regions — players in Palembang and other parts of Indonesia should confirm eligibility under local regulations before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Terms Enforcement

We enforce these terms consistently across all accounts, with no exceptions for wallet type or session volume. Every enforcement action is logged against the account record, and you can request a summary of any action taken on your account by contacting support with your registered email.

Data Handling Your account data — including wallet identifiers for DANA, OVO, and GoPay — is stored under our data retention policy and is never shared with third parties outside of verified payment processing.

Account Security We use OTP verification on login and any withdrawal request. If you suspect unauthorised access, lock your account immediately from the security settings page and contact support.

Retention and Deletion Account records are retained for a period required under applicable rules. You may request deletion of non-essential data by submitting a written request through email support with your account ID.

Requesting Changes To update your registered wallet — for example, switching from OVO to GoPay — submit a wallet-change request via live chat. Identity verification is required before any change takes effect.

Common Questions About These Terms

These are the terms questions we see most often. If yours isn't here, live chat or email support can walk you through the relevant clause directly.

Yes, terms can be updated. We post the revised version on this page. Continuing to use your account after an update means you accept the new terms as they stand.

Depending on the breach, we may suspend or permanently close the account. We will notify you through your registered contact and outline which term was involved in that decision.

No. Your account must be funded only from a wallet registered in your own name — whether DANA, OVO, or GoPay. Third-party wallet use is a breach of these terms and may trigger a review.

Contact support via live chat or email with your transaction reference and account ID. Our team will review the decision against the withdrawal conditions and respond in writing.

Access and specific conditions depend on local law and eligible regions. What applies to an account in one region may differ elsewhere. Check eligibility under your local regulations before proceeding.

Send a written request to email support with your account ID and what you need — a data summary or deletion of non-essential records. We will confirm receipt and the expected timeline.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use linetgl

Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Account Security and Terms Enforcement

Common Questions About These Terms

01 Do these terms change, and will I be notified?

02 What happens if I breach a term?

03 Can I use someone else's DANA or OVO wallet to deposit?

04 How do I dispute a withdrawal decision made under these terms?

05 Are these terms the same for all regions in Indonesia?

06 How do I request a copy of my account data or ask for deletion?

Terms & Conditions

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